| Shape - determine what needs to be done and the best way to deliver it: |
|
 |
Discover unique circumstances, expectations and needs |
 |
Establish clear envisioned outcomes |
 |
Align outcomes to strategic performance indicators |
 |
Architect contingent delivery roadmap and rolling plan |
 |
Develop program management framework encompassing delivery structures and controls |
 |
Craft change assimilation model |